Registering for a new Mosaic user account

We offer e-learning and remote training (where relevant) to all new starters and anyone changing roles so you can effectively learn how to use Mosaic for your role.

For relevant roles, Mosaic users are expected to attend a formal training course within the first three months of having a Mosaic user account created.

Formal training consists of Teams session(s) and practical exercises which must be completed within the training day(s). You must ensure you are available for the duration of the training course.

If you have never attended a training event, or have any queries about training, let us know by emailing us at Mosaictrainingsupport@lincolnshire.gov.uk.

Mosaic help desk

Help desk support is available Monday to Friday, 8am-5.30pm.