New Mosaic Users

To get a new Mosaic User account, you will need to submit an Add/Change/End worker form.

You will then be given an e-learning module, which you must complete prior to receiving your Mosaic User account.

Mosaic e-learning is generic and does not cover elements specific to individual roles.

If you input to Mosaic records, you will also need to attend a formal training course within the first three months of having your Mosaic User account.

Mosaic help desk

Help desk support is available Monday to Friday, 8am-5.30pm.