- Acting for others and your dual role
- Case note alerts
- Changing system colours
- Changing your workview state
- Clearing downloads
- Clearing your browsing history
- Completing quality audits
- Controlling Mosaic with your voice
- Creating groups and merging worksteps
- Document uploading in Mosaic - good practice recommendations and reminders
- Duplicate records
- Finding and creating a person
- How to place an image into a document
- Mosaic icons
- Participation group
- Recording case notes on an individual or group
- Recording classes
- Recording conditions and disabilities
- Recording confidential, unknown or no fixed abode addresses
- Recording education details
- Recording file retentions
- Recording organisational relationships
- Recording other names
- Recording service user groups
- Recording unborn babies, miscarriages, terminated and fabricated pregnancies
- Recording worker relationships
- Redacting information on Mosaic
- Restricted records
- Spell checker
- Splitting a group workstep
- Updating looked after information
- Using 'copy from'
- Using the current work
- Using the group summary screen
- Using the work history
- Using the workflow map
- Viewing and recording file locations
- Viewing and uploading documents
- Viewing and working with requests and notifications
- Virtual workers
- Working with events
- Working with unfinished case notes